Refund Policy
Refund Policy
At Quran Tutors Hub, we are committed to providing our customers with the best possible service and ensuring their satisfaction with our products and services. We understand that there may be circumstances where a refund is necessary, and we aim to handle such situations in accordance with Islamic principles of fairness and justice.
Refund Eligibility
Product Defect: If you receive a product that is defective or not as described on our website, you may be eligible for a refund. Please contact our customer support team within [number of days, e.g., 30 days] of receiving the item to initiate the refund process.
Cancellation of Service: If you have subscribed to a service on our website and wish to cancel it, you may be eligible for a refund depending on the terms and conditions of that specific service. Please refer to the service’s terms and conditions for more information.
Non-Refundable Items
- Donations: Donations made on our website are considered non-refundable. We encourage you to make donations with full awareness and intention.
Refund Process
To request a refund, please follow these steps:
Contact our customer support team at [email address or phone number] and provide your order number or relevant details.
Explain the reason for your refund request.
Our team will review your request and determine whether you are eligible for a refund based on our policy and Islamic principles.
If your request is approved, we will process the refund within [number of days, e.g., 7 days] using the original payment method.
Islamic Values and Fairness
We are committed to conducting our business in a manner that aligns with Islamic values and principles, including fairness and justice. Our goal is to resolve refund requests in a fair and equitable manner, taking into account the circumstances and the individual’s rights.
Contact Us
If you have any questions or concerns about our refund policy or need assistance with a refund request, please contact us at admin@qurantutorshub.com
